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spjoruss
Newbie

Joined: 01/02/2014
Location: United States
Posts: 22

Posted: 06:13pm 04 Aug 2014

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I am trying to install the USB driver for the Colormax2. When I do I get an error. It says a hash file is not present in the catalog file. I tried the driver from geoffg.net and from CircuitGizmos with the same results. I attached this screenshot of the exact error message. Any idea what I should do?

I am running Windows 8.1

Thanks,
Sperry

BobDevries

Senior Member

Joined: 08/06/2011
Location: Australia
Posts: 266

Posted: 06:20pm 04 Aug 2014

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This issue has been covered before, but check out this link:

Windows 8 unsigned driver install

Regards, Bob Devries
Dalby, QLD, Australia

Bob Devries
Dalby, QLD, Australia

BobD

Guru

Joined: 07/12/2011
Location: Australia
Posts: 935

Posted: 06:22pm 04 Aug 2014

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I look forward to a resolution for your problem. I have had the same problem on win 7, win 8 and win 8.1 (on the same machine) over a period of several years.

I do have a machine that works OK so it's not a big deal for me.

edit:
Original problem thread 14 December 2011 Edited by BobD 2014-08-06

Grogster

Admin Group

Joined: 31/12/2012
Location: New Zealand
Posts: 9492

Posted: 08:40pm 04 Aug 2014

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Yes, I also run Win 8.1, and had EXACTLY the same error. The link that Bob Devries posted is the way to fix it. A lot of hoop-jumping for something so simple as a USB driver install, but there you go....

The fix does work, as I have my SC driver all working fine on my Win 8.1, so just follow your nose. Probably a good idea to print out that page though, so you can follow it, as many of the steps require the full-screen Metro GUI, so you can't(easily) go back to the web page to read the next step.

Edited by Grogster 2014-08-06

Smoke makes things work. When the smoke gets out, it stops!

spjoruss
Newbie

Joined: 01/02/2014
Location: United States
Posts: 22

Posted: 04:48am 05 Aug 2014

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Thanks BobDevries and Grogster. That works fine. I can use the MMIDE with it now.

I have a windows 7 64 bit machine also. I got it working on it too by using the instructions that came with the driver. I also had to change the com port in the MMIDE to the one that the Colormax2 is operating on.

BobD I read the link to your thread. Looks like you tried a lot of things. Did you try the procedure above that BobDevries suggested for Windows 8.1?

Sperry

BobD

Guru

Joined: 07/12/2011
Location: Australia
Posts: 935

Posted: 05:34am 05 Aug 2014

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spjoruss said BobD I read the link to your thread. Looks like you tried a lot of things. Did you try the procedure above that BobDevries suggested for Windows 8.1?

Sperry

Bob's solution is only for 64 bit machines. I have the problem on 32 bit.

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