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Forum Index : Microcontroller and PC projects : Visiplex Australia?

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Grogster

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Joined: 31/12/2012
Location: New Zealand
Posts: 9588
Posted: 06:19pm 31 Oct 2016
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Hi folks.
:)

Insurance company have asked me to research if there is any chance of finding what happened to the company that made the old nursecall system.

I post this thread here, as many of the TBS members from Australia may well know something about them.

I cannot post a photo, cos TBS server is throwing a 500 error every time I try - I don't know why.....
[ That's fixed now. Admin ]

Here is the plate from the back of the base unit that was cooked:

Visiplex Base plate on back panel

I have tried to ring the number, but just get a message that this number is no longer valid.

Searching for Visiplex on the net, reveals visiplex.com, but they are an American company, and probably nothing to do with the Australian one.

I think that Visiplex Australia have been gone for about 15 years or so now, and I have a feeling that SEDCO took over some of their stuff, but I can't find anything there either.

Do any of the member here know anything about what happened to Visiplex Australia, and if they were actually bought out by another company, and who that was, and then I might be able to chase that company up for some help - MAYBE.

This is a very big ask with what I consider to be a dead company and dead technology, but I need to follow the insurance company's instructions in any event.Edited by Gizmo 2016-11-02
Smoke makes things work. When the smoke gets out, it stops!
 
MicroBlocks

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Joined: 12/05/2012
Location: Thailand
Posts: 2209
Posted: 06:56pm 31 Oct 2016
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a quick google gives this:
Visiplex

Latest activity was 10 october 2016, so at least the founder is still alive/active.

Microblocks. Build with logic.
 
TassyJim

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Joined: 07/08/2011
Location: Australia
Posts: 6269
Posted: 07:01pm 31 Oct 2016
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Visiplex US have nurse call systems so I think that it is likely that they were associated in some way 'back then'.
https://www.visiplex.com/wireless-nurse-call-systems/

They might be worth an email.

Good luck
Jim
VK7JH
MMedit
 
bigmik

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Joined: 20/06/2011
Location: Australia
Posts: 2949
Posted: 07:20pm 31 Oct 2016
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GDay Grogster,

MANY years ago Melbourne changed to 8 digit phone numbers so you might want to add a 9 to the front of their Number.

ie 9562-0000

Area code is 03 Country code is 61 so the number if still valid would be

+61-3-9562-0000

Regards,

Mick
Mick's uMite Stuff can be found >>> HERE (Kindly hosted by Dontronics) <<<
 
Grogster

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Location: New Zealand
Posts: 9588
Posted: 08:17pm 31 Oct 2016
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Hi folks.

@ MB - Yes, that is encouraging, but no matter what I search for with "Visiplex Communications PTY LTD", I cannot find a phone number. Irritating, as all the company registration info is there, but can't get a number. Australian yellow-pages website insists on changing the name to "Visible Communications PTY LTD" - It changes Visiplex to Visible, and there is no way to stop it, so it is always looking for the wrong business name......

@ Jim - Yep, that is the website I also found, and I have indeed emailed them to see if I get a response.

@ Mick - I got an answerphone on that number, but I have no idea if it is them or not - I left a message with my email and phone number, and we will see if I get any reply.


Smoke makes things work. When the smoke gets out, it stops!
 
MicroBlocks

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Posted: 08:39pm 31 Oct 2016
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This link might have the details (paid)
https://creditorwatch.com.au/express/asic/organisation/006705442/VISIPLEX-COMMUNICATION-INDUSTRIES-PTY-LTD

Microblocks. Build with logic.
 
Grogster

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Posted: 08:54pm 31 Oct 2016
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Further investigation has revealed that 382 Wellington Road, Mulgrave 3170 VIC is now John Sands Cards HQ for Australia:

Photo of address

This is the building:

Picture of building

There is still a glimmer of hope if the company is still listed as registered, but the register lists the address as 382 Wellington Road, but they don't actually seem to be there. I guess the company register is only as accurate as the last address of business as filed with them - the address on file there probably does not really mean anything significant.Edited by Grogster 2016-11-02
Smoke makes things work. When the smoke gets out, it stops!
 
paceman
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Joined: 07/10/2011
Location: Australia
Posts: 1329
Posted: 09:51pm 31 Oct 2016
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Grogs, Jean's link above (the creditorwatch one) might give a clue in that perhaps it was in trouble financially at some stage. The "asic" part of that link is the Australian Securities and Investment Commission which is the government commission that registers and checks on companies - thousands of employees.

The 382 Wellington Rd address is about one hours drive in horrible traffic from my place - close to Monash Uni, CSIRO and the Australian synchrotron - esteemed company!

Maybe your best bet in relation to that address is to ring John Sands at that address (they're a big greeting-card/paper company - lots of Google links) and ask them if they know anything of Visiplex. If you think it would help I could drive down there and see if anyone there knows anything - but I suspect it would gain no more than ringing John Sands.

Greg
 
Grogster

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Posted: 10:33pm 31 Oct 2016
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Understood, thanks Greg. No need to drive down there as of right now. Your idea of calling up John Sands and asking them is worth a try, and I will do that tomorrow.

I'm not really expecting to be able to get anywhere, but for the purposes of being 100% sure - or as 100% sure as I can be anyway - I need to follow this up at the insurance company's request, as we are talking big money here to replace hundreds of call-points cos of the cooked base unit and repeaters.

So, I can understand the insurance company wanting as much evidence as possible that Visiplex really do not exist as a TRADING company anymore. They might just keep the business name registered to stop someone else from using their old business name, but not actually do any trading if you see what I mean. A business in limbo, so to speak.
Smoke makes things work. When the smoke gets out, it stops!
 
Phil23
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Joined: 27/03/2016
Location: Australia
Posts: 1667
Posted: 12:27am 01 Nov 2016
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Don't suppose this is remotely related?

http://www.rauland.com.au/product-and-services/nurse-call/responder-4k

Searched "cx 4000 sp11 nurse call"

Brocure here:-

http://www.lonestarcom.com/downloads/R4K_Hospital_System_Sales_Brochure.pdf

May be a completely different item though.

Phil
 
Paul_L
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Joined: 03/03/2016
Location: United States
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Posted: 10:47am 01 Nov 2016
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Hey Grogs,

If you want me to give Visiplex a call in Buffalo Grove IL to see if they're connected with your Visiplex let me know. Take a look at their website at https://www.visiplex.com/ and let me know if the products shown look anything like what you have over there.

Paul in NY
 
Grogster

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Posts: 9588
Posted: 10:51am 01 Nov 2016
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Hi Paul - thanks for the offer, but I have got an email from them today:

[Quote=Visiplex America]Unfortunately we are not affiliated with Visiplex Communications in Australia. This CX4000 base unit is not a model we have ever manufactured. I’m sorry I couldn’t be of more help.[/Quote]

Still useful though, as this means I can rule them out, and not wonder if they perhaps.....
Smoke makes things work. When the smoke gets out, it stops!
 
Grogster

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Posts: 9588
Posted: 01:15pm 01 Nov 2016
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UPDATE: This research is now closed. Thanks for all your help everyone, but the insurance company has now agreed that chasing this anymore is pointless, so onwards and upwards with installing replacement new call-points which they have authorized us to purchase.
Smoke makes things work. When the smoke gets out, it stops!
 
Paul_L
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Joined: 03/03/2016
Location: United States
Posts: 769
Posted: 09:05pm 01 Nov 2016
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Ah .... ha, the insurance company figured out that they shouldn't be spending more money trying to figure out how much money they will have to be spending!!!

Let me know if you need me to bug anyone else here in the states. My phone is your phone.

It just struck me that your motto, "Smoke makes things work. When the smoke gets out, it stops!" is particularly apropos to these threads about your proclivity to fool around with static electricity! Next week you'll be assembling kites and moving to Philadelphia.

Paul in NY
 
Grogster

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Posted: 12:37am 02 Nov 2016
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  Paul_L said   Ah .... ha, the insurance company figured out that they shouldn't be spending more money trying to figure out how much money they will have to be spending!!!


LOL!!!!

Nice one, my son......

Thank you for your offer of phone help. We had about 50 copper lines blown all over the place too, so not only chasing one systemic fault, but a whole heap of(some would say) equally important ones, all at the same time - not a recipe for an easy day, but I have already resigned myself to the fact that this will be a LONG on-going process to settle everything down again, and as others have mentioned, there will no-doubt be future intermittent faults as a result of this.....

All work for me, so not complaining, but I would PREFER not to ever have to deal with the worst-case-scenario situations.

The "Smoke gets out" quote came from the guy who trained me during my apprenticeship. I always liked that saying, and it was indeed true, so I kept it. He used to say: "It's the smoke that makes it work. If it gets out, she don't work no more, and it is very hard to get the smoke back in again." Edited by Grogster 2016-11-03
Smoke makes things work. When the smoke gets out, it stops!
 
greybeard
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Joined: 04/01/2010
Location: Australia
Posts: 172
Posted: 02:03am 02 Nov 2016
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Just get some of those air horn thingy's they use at the footy and give them to all the patients. That way they can still call for a nurse if they need one
 
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