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Forum Index : Off topic archive. : 600 WATT GRID TIE INVERTER MADE IN CHINA.
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AMACK Senior Member  Joined: 31/05/2009 Location: AustraliaPosts: 184 |
HI ALL, A FEW WEEKS BACK I GOT MY SELF A 600 WATT GRID TIE INVERTER FROM CHINA. I WAS GOING TO USE IT AS A DUMP INSTEED OF THE HEATING ELEMENT I HAVE NOW. ALL WAS GOING WELL WITH THE PLAN UNTILL THE INVERTER TURNED UP. I GOT A SMALL RED CARD FROM THE POST OFFICE AND HAD TO DRIVE THE 15 KM INTO TOWN TO GET IT. WHEN I GOT HOME I GAVE IT A RUN. IT WAS A 14-28 VOLT 600 WATT GRID TIE. SO LOOKED AT THE PL40 REG AND IT WAS ON 25.7 VOLT SO CONNECTED IT UP. I REMEMBER BOB SAYING TO CONNECT AC AND THEN DC AS THEY DO NOT LIKE DC WITHOUT AC PRESENT. SO AWAY IT WENT. WELL IT WENT FOR 3 1/2 MINUTES AND WENT POP. THERE WAS NOT MUCH SMOKE BUT A LOUDE POP AND A BURNT SMELL( UUMM. MAGIC SMOKE) I SENT THE SELLER AN EMAIL AND THIS IS WHAT THEY SAID. YOU WILL HAVE TO READ FROM THE BOTTOM UP AS THAT IS THE WAY OUTLOOK WORKS.. I HAVE REMOVED ALL EMAIL ADDRESS AND NAMES.. hi sir: Tks for feedback, let's make the point as follows: 1. you already leave the bad feedback. 2. you open the case(money take away by paypal) 3. 2 inverter in your side, but you say one already through it away. So did you have any suggestion for these.? Thanks you vincy 2011/1/29 Do you want the whole unit or just the PCB? According to PAYPAL I have to send the whole unit to you.. It is very hard to understand communication with you. I have the second inverter you sent here but the first has been put in trash as it was blow up and you said that you did not want it back. From the way I read your EMAIL you are paying postage cost. Postage cost to send whole inverter back is $48.80 AU. Postage cost to send PCB back is $41.90AU Andrew From: powerja Sent: Saturday, 29 January 2011 2:41 AM To: Subject: Re: FW: 600 watt grid tie inverter hi sir: Sorry for the inconvenience cause: 1. we asking you to send back the good & just pcb board is because we want reduce the cost & asking you use the cheap way air mail to send back, shipping cost can be our side, we need to know how much first, this is the original we want do it usually 1 inverter not working it's possible, but second one still not working, it may happened, but small chance, for the good service, we know customer are always right, that's why we did not mentioned any about it, then asking send back make full refund. Why we send second good even lost the cost, we dont care, because we want satisfied to our cusotmer, other wise, we will ask you send back in the first time not at second. 2. for open to cliam to paypal, we lose 2goods & money, it means paypal right away to take back the money, in this moment we lose 3times value, in this moment we have no choice, we only can follow paypal solutions. 3. we are the taiwan company, inside the transformer is made in taiwan, all the manager is come from taiwan, also the engineer for designer also from taiwan, this is the company we are doing now. From above, as you have open the claim, we have 2solutions: a. pls use air mail the cheapest way to send back, but before that, pls let us know what's the shipping cost first, after confirmation, pls help us to send back, then paypal will auto to send back the money, also we will use send money function to send the shipping cost to you. b. you can close the dispute, after getting the shipping cost, we can send the shipping cost back to you first, after getting the receive for the shpping, we make 70% back to you first after getting the pcb board, we will arrange another 30%, this way will be fast then follow solutions a. So pls confirm which way is good for you, tks Many Thanks vincy 2011/1/28 On the site I got the invertors from It said you were not in China but Tiawan this is not the case. I have put a case to paypal, and I have had enough of sending email to a company that sells crap.. I will not pay more money to send a product back to you that was faulty from day one. It is going to cost me more in postage than what the product cost. Is this how you make money by getting people to pay money for products that will not work and knowing the postage cost to send the product back to you is more than the cost of the product, so they do not send it back.. Andrew From: powe Sent: Friday, 28 January 2011 9:41 PM To: kith Subject: Re: FW: 600 watt grid tie inverter hi sir: I am sorry to cause the trouble,you can send the two inverters PCB board back to us,and we will refund you,we will give you the address: sen power Elect China when you send the product,pls give me the tracking NO. and we will refund for you,and can you help us to close the case?pls confirm. Thanks you vincy 2011/1/28 I have four 64 watt panels and a 250watt wind turbine all 24 volt..... . They are connected at the same time to the inverter as I use a battery bank and controlled heat dump load to keep the voltage below 27.5 volts The Load voltage is 25.7 and is controlled to never go over 27.5 volts.. I have opened the case like you asked and have attached photos for you. There is no damage that I can see and the inverter never worked at all. The first one did work for less than four minutes but the second has not worked at all. I have just about had it with these invertors they do not work like you have stated and I am not happy at all. I do not have time to waste taking photos and writing email to you in regards to faulty equipment. Andrew From: powe Sent: Friday, 28 January 2011 6:42 PM To: Subject: Re: FW: 600 watt grid tie inverter hi sir : You have opened the case for me, but I have to know where the problem? Your 24v dc source is a solar panel or wind turbine? 24v is a no-load voltage or load voltage? Did you use the controller? . I think the two machines can also fail, I must know.Please tell me .Thank you vincy 2011/1/28 What do you mean. This invertor is ment to work from 14-28 volt 600 watt. Are you now saying a 250 watt 24 volt wind turbine is to big? Please explain.. From: powerj Sent: Friday, 28 January 2011 5:43 PM To: kith Subject: Re: FW: 600 watt grid tie inverter hi sir : I asked the company's engineers. 24v batteries connected, test it sets 600w grid tie inverter. your machine is too high no-load 250w 24v. vincy 2011/1/28 Do you want photos of the inside of the machine. If you want them I will have to open it up. If so let me know and I will open the box and take photos of inside electronics. Andrew From: powerja Sent: Friday, 28 To: kith Subject: Re: FW: 600 watt grid tie inverter hi sir: Do not worry if the machine of our company, I will refund your money. We must find solutions to problems, I have to know where the problem can be resolved. Please provide your machine can not use the relevant images. This is a must. I hope you understand. thanks you vincy 2011/1/28 Vincy, I have file a claim with paypal and all communications will now be going through paypal dispute center. This product has not worked and I have filed for my money back. Andrew From: power Sent: Friday, 28 January 2011 5:01 PM To: kith Subject: Re: FW: 600 watt grid tie inverter hi sir: I'm sorry. You find your friends who work in this area will help you fix this machine, and if not, then another method to solve it, thank you vincy 2011/1/28 There is no visual damage to the inverter. The RED LED is the only thing that will work.. Sending a photo of it will not be of any help. I would like an inverter that works and has been tested before it is sent. This is getting annoying and I have just about had enough of this product. Andrew From: powerja Sent: Friday, 28 January 2011 4:26 PM To: Subject: Re: FW: 600 watt grid tie inverter hi sir: These are good only sent the test may impact the transport of the machine breaks down, you can give your machine a second picture to me.Thanks you vincy 2011/1/28 From: Sent: Friday, 28 January 2011 4:19 PM To: Subject: RE: 600 watt grid tie inverter Vincy, Are these units tested before they are sent out. Andrew From: Sent: Friday, 28 January 2011 4:12 PM To: 'powerja' Subject: RE: 600 watt grid tie inverter Vincy, I got the inverter you have sent. It will not work. I have connected it up and only red fault LED comes on. I have AC power connected and 24 volt (250 watt) DC power and all that works is the fault LED. It did not work at all. I am not very happy with the quality control of your products. This is the second faulty product you have sent me.. ANDREW From: powerja Sent: Friday, 21 January 2011 12:19 AM To: Subject: Re: 600 watt grid tie inverter hi sir: New machine has been sent out.By Fedex.Tracking number 4790417 www.Fedex.com. vincy many thanks 在 2011年1月20日 上午9:59，powerja写道： hi sir: ok.Goods will be sent out this evening, sent to tell you as soon as. Many Thanks vincy 2011/1/20 Can you send Tracking number to me. Thanks Andrew From: powerja Sent: Wednesday, 19 January 2011 8:52 PM To: kith Subject: Re: 600 watt grid tie inverter hi sir: I shipped, tracking number will tell you. scorched machine you do not return. you get the machine, give me a good feedback.many thanks. vincy 2011/1/19 Postage cost to send whole inverter back is $48.80 AU. Postage cost to send PCB back is $41.90AU ANDREW From: powerja Sent: Wednesday, 19 January 2011 6:32 PM To: Subject: Re: 600 watt grid tie inverter hi sir: sorry.Yes, send me a new machine for you. but. I need you to return the PCB to me, you help me check your local post office. send our company, how much shipping costs to return. Many Thanks vincy 2011/1/19 Vincy, If you want the burned inverter back you send per-paid bag with new inverter you send, I will send burned one back to you AFTER I get a new one. If you do this I will give good feedback. Andrew From: powerja Sent: Wednesday, 19 January 2011 5:27 PM To: Subject: Re: 600 watt grid tie inverter hi sir: You re out in a new machine before I must clear.you said:You re out in a new machine before I must clear.The wind turbine I have is 24 volt 250 watts.you wind turbine output 24v.Sometimes a strong wind.Not within the output24v.Do you have wind controller? Send a re- 600w grit tie inverter 14v/220v.Burned again.We should be a fundamental solution to the problem. This is a must.So.I have to know what the machine is burning. Many Thanks vincy 2011/1/19 I will be filing a claim with EBAY for the cost of the invertor. Andrew From: powerja Sent: Wednesday, 19 January 2011 2:54 PM To: Subject: Re: 600 watt grid tie inverter hi sir: thanks you.Burning high-voltage power grid due to. We are out of a new 600W grid tie inverter 14v/220v. We are freight companies themselves, however. charred machines need to be returned for repair. you bear the freight. thanks you vincy 2011/1/19 What is going on with the inverter? I have not had a response yet My next step is to go to EBAY and ask for my money back if a new one is not sent. If you want the burnt one back I will not be paying postage. Andrew From: powerja Sent: Wednesday, 19 January 2011 1:07 PM To: Subject: Re: 600 watt grid tie invertor hi sir: Thank you for your photos.Your AC fuse burning. I sent the maintenance manuals and spare parts. you will repair it? Thanks for you. vincy 2011/1/19 I HAVE SENT YOU A FEW EMAILS BY EBAY AND YOU HAVE ASKED ME FOR PHOTOS. HERE ARE A FEW OF THE INSIDE OF THE INVERTOR. From: amack To: star Subject: 關於： 退貨: amack 就 600w GRID TIE POWER INVERTER DC14v-28v/AC220v，編號為330513750740 的物品寄出訊息 Sent Date: 2011-01-18 16小時27分32秒 Andrew *Note to self 1. Make it thick 2.Make it heavy. 3.Make it stronger than it should be. 4. Don't rush the first job as the second job will cost more and take mor |
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Gizmo Admin Group  Joined: 05/06/2004 Location: AustraliaPosts: 5116 |
I would be cutting my losses and put it down to experience. The biggest problem with purchasing a complicated bit of gear directly from a over seas supplier is communicating with the supplier if things go wrong. And its even worse where there is a language barrier. China makes some rubbish, but they also make some good gear. Countries like Australia have some pretty tight quality and safety regulations, and something like a grid tie inverter would have to pass a heap of tests before it can be safely and reliable used in Australia. By buying directly from the over seas country, you bypass all these regulations and tests. It might look a lot cheaper at first, but as you've discovered, its expensive in the long run. If you buy from a local supplier, you can phone them up, and go knock on the door, yell through the key hole. Chances are, the inverter is a good design, but poorly manufactured. If you can find the same model sold in Australia, then its a OK inverter. But if its only available from oversea's, then its just not good enough to be in this country. Glenn The best time to plant a tree was twenty years ago, the second best time is right now. JAQ |
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| AMACK Senior Member Joined: 31/05/2009 Location: AustraliaPosts: 184 |
Glenn, I would have to agree. I think I might send the second one back like paypal said too do and see if I can at least get 100 back even if the postage is going to cost me 50. All I can say is this is a lesson learnt the hard way. ( As normal) 
Would like to look at a Ginlong but same problem, as they too come from China but I think thay are alot better in quality. I hpoe. Amack *Note to self 1. Make it thick 2.Make it heavy. 3.Make it stronger than it should be. 4. Don't rush the first job as the second job will cost more and take mor |
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| windlight Guru  Joined: 03/03/2007 Location: AustraliaPosts: 331 |
I hope Harvey Norman does not read this, or he will use it as justification for his drive against internet purchases, it does affect his bottom line you know. Allan "I like this place and willingly could waste my time in it" - (Act II, Scene IV). |
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| RossW Guru Joined: 25/02/2006 Location: AustraliaPosts: 495 |
I saw an interview with him on the box the other day. He's pretty gun-shy about it all now, he copped a hammering from people abusing him it seems :) He seems to be claiming it's these people ducking the GST that concerns him most. Doesn't hold much water as far as I can see - at absolute worst case, we're talking about $100 on a $1000 item. $50 on a $500 item. $5 on a $50 item. How much MORE would it cost us in public servants time and effort sending letters and processing payments for $5 or $10 here and there, than would be recovered in GST? Add to that - he's a big boy. There's nothing at all stopping him opening up a hardly normal "online sales" warehouse somewhere offshore - doesn't matter were - take internet sales, then send the goods to buyers. He could play on a "level playing field" if he wanted to, instead of starting a major bitchfest :) |
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| VK4AYQ Guru Joined: 02/12/2009 Location: AustraliaPosts: 2539 |
Hi Ross He did really put his mouth into gear before his brain this time. Hi Andrew Most things are now made in factories in China even if they have a corporation in another country, and even if they are made outside China you can be sure that they will contain a fair percentage of Chinese made parts, it is hard to get away from the creeping dragon. Bob Foolin Around |
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| AMACK Senior Member Joined: 31/05/2009 Location: AustraliaPosts: 184 |
Bob, My father recons Australians are good at two things the first is sport and the second is digging holes. We have the biggest hole in the world in WA, and most of what comes out of it is sent to china and other country痴 as minerals and imported back as crap we think we need. Most of it will most likely go back in to a hole in the ground too. Just as well we have a big hole for all the crap that comes back from China. Amack *Note to self 1. Make it thick 2.Make it heavy. 3.Make it stronger than it should be. 4. Don't rush the first job as the second job will cost more and take mor |
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| VK4AYQ Guru Joined: 02/12/2009 Location: AustraliaPosts: 2539 |
Hi Andrew It may take years to fill a hole like that. What we need is a person or person who knows enough about this miniature electronics to fix it but alas I think it would cost four times what we pay for it to get a Tech to look at it let alone fix it, it is all designed to be throw away junk, as with all our things we spend good money on, some last years and others days but are still throw away, a bit like us really, here today and gone tomorrow. All the best Bob Foolin Around |
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