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Forum Index : Microcontroller and PC projects : "This site can’t be reached"
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| lizby Guru  Joined: 17/05/2016 Location: United StatesPosts: 3378 |
For the past week I have gotten the following message on 2 laptops and a tablet with 3 different browsers when trying to connect through my wifi router: This site can’t be reached thebackshed.com took too long to respond. My phone is able to connect (though navigation is clunky). Furthermore, if I put the phone in "hotspot" mode and connect my laptop to the hotspot, I can get to the site without a problem. No other site presents this problem. Is this likely to be because my provider has blacklisted thebackshed for some (invalid) reason? Do I first try to get my provider to address this? Any other ideas? PicoMite, Armmite F4, SensorKits, MMBasic Hardware, Games, etc. on fruitoftheshed |
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Chopperp Guru Joined: 03/01/2018 Location: AustraliaPosts: 1097 |
Hi I occasionally get this message on my Samsung tablet connected to WiFi but only for a second or two. It then comes good. Chopperp ChopperP |
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TassyJim Guru Joined: 07/08/2011 Location: AustraliaPosts: 6283 |
It is likely to be a routing problem between your ISP and thebackshed.com Try doing a tracert with your normal connection and your hotspot then contact your ISP. Jim VK7JH MMedit |
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| Paul_L Guru Joined: 03/03/2016 Location: United StatesPosts: 769 |
@lizby -- From NY I get the following surprisingly good ping response: h:\BKM>ping thebackshed.com Pinging thebackshed.com [139.99.157.14] with 32 bytes of data: Reply from 139.99.157.14: bytes=32 time=221ms TTL=46 Reply from 139.99.157.14: bytes=32 time=230ms TTL=46 Reply from 139.99.157.14: bytes=32 time=219ms TTL=46 Reply from 139.99.157.14: bytes=32 time=219ms TTL=46 Ping statistics for 139.99.157.14: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 219ms, Maximum = 230ms, Average = 222ms Tracert produces a lot of long hops with timeouts: h:\BKM>tracert thebackshed.com Tracing route to thebackshed.com [139.99.157.14] over a maximum of 30 hops: 1 1 ms 1 ms 1 ms openrg.home [192.168.1.1] 2 26 ms 14 ms 27 ms 10.240.177.17 3 10 ms 10 ms 18 ms 67.59.230.165 4 16 ms 12 ms 16 ms 67.83.233.13 5 15 ms 12 ms 13 ms 64.15.8.168 6 12 ms 16 ms 17 ms 64.15.0.40 7 * * * Request timed out. 8 74 ms 78 ms 73 ms be100-1007.ash-5-a9.va.us [198.27.73.219] 9 75 ms 76 ms 75 ms be100-1367.lax-la1-bb1-a9.ca.us [178.32.135.160] 10 218 ms 223 ms 220 ms vl1069.syd-g2-a72.routers.ovh.net [198.27.73.169] 11 225 ms 220 ms 222 ms po10.syd-d2-a72.routers.ovh.net [103.5.14.229] 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 220 ms 228 ms 219 ms gway1.gatemail.net.au [139.99.157.14] Trace complete. Considering the fact that it is 10377.54 miles from here to Melbourne that's pretty good response. Paul in NY |
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Azure Guru Joined: 09/11/2017 Location: AustraliaPosts: 446 |
Have you tried the old reset your internet connection by power cycling your router/wifi. If your internal network is controlled only from your router then hopefully that is all that needs to be done. If you have a Server or PC (not your router) on your network running any DHCP, Gateway, Firewall, DNS, etc services than it might be time to restart those also. |
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| Boppa Guru Joined: 08/11/2016 Location: AustraliaPosts: 814 |
The other thing I have had success with in the past is using the IP address directly, sometimes the isp dns system can go wonky and cause timeouts as well |
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Gizmo Admin Group  Joined: 05/06/2004 Location: AustraliaPosts: 5119 |
That IP belongs to the mail gateway for my DNS provider. It detects its www traffic and sends it to the correct ip of 223.27.28.33, which is the fixed IP for the site. I dont try to understand DNS, but I know its all working. The site does have a big slow down 2am local time. Its when the backups happen, as the forum database ( 230 meg ) is copied, the forum basically crashes for a few seconds. Other slow downs, could be anything, its a cloud server so another service could be busy. Let me know if it becomes consistent or there's a pattern to it. Glenn The best time to plant a tree was twenty years ago, the second best time is right now. JAQ |
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| Gizmo Admin Group Joined: 05/06/2004 Location: AustraliaPosts: 5119 |
Next time this happens, try the full address, include the www. ie www.thebackshed.com, and see if that makes a difference. Let me know. The best time to plant a tree was twenty years ago, the second best time is right now. JAQ |
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| Boppa Guru Joined: 08/11/2016 Location: AustraliaPosts: 814 |
I am thinking of the dns server at his end ie his isp's one Many moons ago I had similar issues where DingoBlue (remember them?) had a woeful dns server that often timed out websites that others werent having issues with, and I found it helped when I went directly to the ip Also handy if you get DOS attacks against DNS servers of course it only works on websites with a static ip |
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| Gizmo Admin Group Joined: 05/06/2004 Location: AustraliaPosts: 5119 |
Also the site itself will reject pings, improves security a little bit. The best time to plant a tree was twenty years ago, the second best time is right now. JAQ |
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twofingers Guru Joined: 02/06/2014 Location: GermanyPosts: 1593 |
Just a feedback: I got this a few minutes ago:   I don't know if it means anything ...? causality ≠correlation ≠coincidence |
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| Gizmo Admin Group Joined: 05/06/2004 Location: AustraliaPosts: 5119 |
Were you just viewing the doc register? Was it from a link someone had provided in a post? The best time to plant a tree was twenty years ago, the second best time is right now. JAQ |
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| twofingers Guru Joined: 02/06/2014 Location: GermanyPosts: 1593 |
I don't understand "doc register"? I tried to open "http://www.thebackshed.com/forum/forum_topics.asp?FID=16&PN=1", AFAIK. Regards Michael causality ≠correlation ≠coincidence |
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| Gizmo Admin Group Joined: 05/06/2004 Location: AustraliaPosts: 5119 |
The doc register is here http://www.thebackshed.com/docregister/Browse.asp I did see an error from one of its pages about the time you reported an error, so thought they may be related. Ah, that error you did get could have been when the server was backing up. 2am server server time, I think about 5pm in Germany, give or take an hour or two. In the 20 seconds it takes to copy the database, I got 5 error's Its hard to pick a time when traffic is low.Glenn The best time to plant a tree was twenty years ago, the second best time is right now. JAQ |
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| twofingers Guru Joined: 02/06/2014 Location: GermanyPosts: 1593 |
Oh, cool! I never saw that! Good zo know.  I guess you're right ... hopefully. I thought, it would be good to report this in case others have a similar issue.  Thanks for your attention! Michael causality ≠correlation ≠coincidence |
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| lizby Guru Joined: 17/05/2016 Location: United StatesPosts: 3378 |
Well, for what it's worth, this morning (10am U.S. Eastern time) I could not connect with my laptop with either my normal router or through the phone as a wifi hotspot, although the phone itself could get to thebackshed without a problem. Right now (6:10pm EST), my laptop connects normally. tracert through the router yesterday times out thus: [code] C:>tracert www.thebackshed.com Tracing route to www.thebackshed.com [223.27.28.33] over a maximum of 30 hops: 1 3 ms 1 ms 1 ms 192.168.1.1 2 5 ms 2 ms 2 ms 192.168.0.1 3 13 ms 11 ms 11 ms 10.124.64.1 4 11 ms 22 ms 12 ms 72-31-237-55.net.bhntampa.com [72.31.237.55] 5 20 ms 18 ms 15 ms ten0-0-0-9-3.tamp20-car2.bhn.net [72.31.209.20] 6 16 ms 14 ms 14 ms hun0-3-0-7.tamp20-cbr1.bhn.net [72.31.3.140] 7 20 ms 14 ms 15 ms 10.bu-ether15.tamsflde20w-bcr00.tbone.rr.com [66.109.6.96] 8 19 ms 19 ms 21 ms 0.ae0.pr0.mia00.tbone.rr.com [66.109.1.89] 9 17 ms 19 ms 20 ms 10ge9-19.core1.mia1.he.net [209.51.163.81] 10 49 ms 49 ms 49 ms 100ge2-1.core1.hou1.he.net [184.105.222.110] 11 52 ms 49 ms 48 ms 100ge11-2.core1.dal1.he.net [184.105.213.53] 12 90 ms 89 ms 87 ms 100ge2-2.core4.fmt2.he.net [184.105.64.221] 13 95 ms 99 ms 98 ms 100ge10-1.core1.sjc1.he.net [184.105.80.193] 14 92 ms 92 ms 93 ms vocus.gigabitethernet2-13.core1.sjc1.he.net [64.71.184.46] 15 262 ms 263 ms 263 ms bundle-153.cor02.sjc01.ca.vocus.net [49.255.255.24] 16 257 ms 259 ms 256 ms BE-201.cor02.syd04.nsw.VOCUS.net.au [49.255.255.13] 17 268 ms 263 ms 264 ms Hu-0-0-0-1.cor02.mel07.vic.VOCUS.net.au [114.31.192.115] 18 260 ms 261 ms 262 ms bundle-150.bdr02.mel11.vic.vocus.net.au [114.31.196.55] 19 255 ms 255 ms 254 ms ip-54.202.255.49.in-addr.VOCUS.net.au [49.255.202.54] 20 266 ms 273 ms 268 ms 216.14.207.93 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete. C:> [/code] Yesterday it worked with the phone wifi hotspot like this: [code] C:>tracert thebackshed.com Tracing route to thebackshed.com [139.99.157.14] over a maximum of 30 hops: 1 * * * Request timed out. 2 * * * Request timed out. 3 181 ms * 106 ms 10.166.254.42 4 48 ms 60 ms 51 ms 10.166.254.37 5 88 ms 32 ms 35 ms 10.164.160.109 6 85 ms 40 ms 56 ms 10.164.165.129 7 71 ms 41 ms 37 ms 4.31.180.121 8 * * * Request timed out. 9 67 ms 81 ms 70 ms be100-155.nwk-5-a9.nj.us [198.27.73.29] 10 100 ms 62 ms 89 ms be100-1007.ash-5-a9.va.us [198.27.73.219] 11 204 ms 157 ms 158 ms be100-1367.lax-la1-bb1-a9.ca.us [178.32.135.160] 12 328 ms 314 ms 318 ms vl1069.syd-g2-a72.routers.ovh.net [198.27.73.169] 13 306 ms 278 ms 299 ms po10.syd-d2-a72.routers.ovh.net [103.5.14.229] 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 359 ms 270 ms 279 ms gway1.gatemail.net.au [139.99.157.14] Trace complete. [/code] I'm not sure what this tells me other than that I shouldn't persist in the AM if it times out. PicoMite, Armmite F4, SensorKits, MMBasic Hardware, Games, etc. on fruitoftheshed |
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| Gizmo Admin Group Joined: 05/06/2004 Location: AustraliaPosts: 5119 |
thebackshed.com ( no www. ) points to a gateway, which redirects www traffic to the correct address. www.thebackshed.com is the correct address, but it wont respond to pings ( security ), thus the tracert time outs. If thebackshed.com doesnt work, but www.thebackshed.com does, let me know. The best time to plant a tree was twenty years ago, the second best time is right now. JAQ |
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| TassyJim Guru Joined: 07/08/2011 Location: AustraliaPosts: 6283 |
I usually use one of the testing sites when I can't get through. http://downforeveryoneorjustme.com/www.thebackshed.com There are a few others that give more information. Having request time out's from the intermediate links is common and nothing to worry about. Your traces show that your mobile service uses an entirely different path compared to your fixed line. That is also very common and can lead to strange comparisons. Jim VK7JH MMedit |
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| lizby Guru Joined: 17/05/2016 Location: United StatesPosts: 3378 |
Working today as normal at 12:05pm EST, so maybe just change my practice and check in 3-4 hours later. (When actually browsing, I always have the "www" included--didn't know about the difference its absence made when using tracert.) PicoMite, Armmite F4, SensorKits, MMBasic Hardware, Games, etc. on fruitoftheshed |
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