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Forum Index : Microcontroller and PC projects : external drive problem

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palcal

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Joined: 12/10/2011
Location: Australia
Posts: 1993
Posted: 08:49pm 10 Feb 2021
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I have a Samsung 1TB external drive (2.5" spinner) that I use for backup. Recently
while transferring some files it just locked up. When I connect it to a PC even File Explorer won't run. The light on the drive just keeps flashing and nothing happens. I downloaded a file recovery app. from 'Stellar Data Recovery', I only got the trial version thinking I will pay if it seems to work. Well I got it to connect to the drive but it has been running 15 hours and only done 3%, at this rate it will take about 20 days. Seems a bit slow, does anyone have a better idea, I have files on it that are the only copy, yes I should back up to more than one place, a good lesson learnt.
Edit... this is the second drive in a week that has failed.

.
Edited 2021-02-11 06:51 by palcal
"It is better to be ignorant and ask a stupid question than to be plain Stupid and not ask at all"
 
Mixtel90

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Joined: 05/10/2019
Location: United Kingdom
Posts: 7937
Posted: 10:04pm 10 Feb 2021
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It might be doing multiple reads to get stable data. If it is then it will take a lot longer than you expect. I see it's only going to rescue 1GB though so it does seem very slow.

I usually try to read poorly drives using linux. That will often find stuff even if windows insists there's nothing there.
Mick

Zilog Inside! nascom.info for Nascom & Gemini
Preliminary MMBasic docs & my PCB designs
 
palcal

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Joined: 12/10/2011
Location: Australia
Posts: 1993
Posted: 10:23pm 10 Feb 2021
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@Mixtel90    That's 1TB
"It is better to be ignorant and ask a stupid question than to be plain Stupid and not ask at all"
 
bigfix
Senior Member

Joined: 20/02/2014
Location: Austria
Posts: 129
Posted: 10:33pm 10 Feb 2021
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What helped me at least twice, was deep freezing the drive to -10 degrees Celsius

I packed it in a sealed bag and had only the USB cable hanging out
This is required to avoid condensation

I placed the drive between two freezer packs while reading the data

You should never recover directly on the broken drive - to much stress !

I used R-Studio (licensed) to create an image at another drive
R-Studio

R-Studio had many parameters to adjust recovery tries
I limited it to just a few tries - more was useless

Then I ran the recovery on the duplicated image and got most data back

BTW most of my failing drives were from Seagate...
Edited 2021-02-11 08:35 by bigfix
 
RetroJoe

Senior Member

Joined: 06/08/2020
Location: Canada
Posts: 290
Posted: 10:40pm 10 Feb 2021
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Hmmm, interesting trick - never heard that one before for HDs, but freezing and heating electronic components to pinpoint intermittent failures is an old troubleshooting trick. What's the "Theory of Operation" behind this? Something to do with the physics of spinning platters, or with the drive electronics?
Enjoy Every Sandwich / Joe P.
 
Mixtel90

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Joined: 05/10/2019
Location: United Kingdom
Posts: 7937
Posted: 10:43pm 10 Feb 2021
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  palcal said  @Mixtel90    That's 1TB
The free version will only rescue 1GB. That's what I meant. :)
Mick

Zilog Inside! nascom.info for Nascom & Gemini
Preliminary MMBasic docs & my PCB designs
 
TassyJim

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Joined: 07/08/2011
Location: Australia
Posts: 6283
Posted: 12:34am 11 Feb 2021
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It could also be the controller, not the drive that's unhappy.

For data recovery, my weapon of choice was GetDataBack
https://www.runtime.org/data-recovery-products.htm

Its a long time since I have had to use it.

Jim
Edited 2021-02-11 10:35 by TassyJim
VK7JH
MMedit
 
Paul_L
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Joined: 03/03/2016
Location: United States
Posts: 769
Posted: 03:39pm 11 Feb 2021
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I use a batch file to control multiple ROBOCOPY runs to copy all changed files to multiple USB drives several times a day.

Every hard disk ever made will fail eventually.

The other Paul in NY
 
bigfix
Senior Member

Joined: 20/02/2014
Location: Austria
Posts: 129
Posted: 04:42pm 11 Feb 2021
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  Quote  Every hard disk ever made will fail eventually.


Last year I tried a lot of old SCSI/ST506 drives in old DEC computers
They were stored since 1995
Nearly all of them worked without errors

Even 25 Year old DAT tapes did read without errors

All the data from a huge box of disks and tapes fits on one microSD in a SCSI emulator

But I would not expect this lifetime from any brandnew SSD, USB stick, SD Card, DVD Platter ...

Harddisks seem to be a very reliable longterm storage media
 
Grogster

Admin Group

Joined: 31/12/2012
Location: New Zealand
Posts: 9610
Posted: 01:53am 12 Feb 2021
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  Mixtel90 said  I usually try to read poorly drives using linux. That will often find stuff even if windows insists there's nothing there.


YES!  

I had a similar problem to Paul's one recently with the HDD from a laptop that file explorer spent 90 mins on with 100% drive activity, and even after all that time, it did not show me any files or folders.

Booted up Puppy Linux, and it could see the files instantly.
A copy of Puppy Linux is a good thing to have on a spare flash drive in your tool-kit.

I never remembered about Paul_L's suggestion of robocopy before I had gone via the Linux path, so it would perhaps well be worth trying that at the Windoze command line first, to see if it can copy the files to somewhere else just as a test.
Smoke makes things work. When the smoke gets out, it stops!
 
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